Netports Helpdesk

Netports Helpdesk Welcome to the Netports Helpdesk


Netports may be contacted via a number of methods. Please select the most appropriate for your purpose from the following options ...

Submit a new ticket to:

Technical Support
Technical support for all services
Sales Department
General questions and enquiries
Accounts & Billing
Billing related issues & questions

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Check the status or add further comment to an existing ticket.
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Ticket #:

Direct email:

Technical Support
Technical Support
Sales Department
Sales Department
Accounts & Billing
Accounts & Billing
Report Abuse
Report Abuse
Administration
Administration

Phone:

8/5 (Business Hours): 1300 792259
12/5 (Extended Hours): 07 5486 4982
24/7 (Emergency): 0402 464478
Emergency phone support is shared between Sydney, Brisbane and Cooloola Coast locations.

Technical Support

Technical support is 24/7 and will be dealt with by the next available technician momentarily. To expedite action on our part please ensure you have included information on how our technicians can emulate from here the issue or problem you are seeing. Once your support ticket has been created you can add further details to it at any time.

If the situation is an emergency Netports technical support may be contacted by phone on 0402464478 at any time day or night - we are serious about supporting our customers.

Sales & General Enquiries

Sales questions and general enquiries are answered by representatives during business hours. However, our 24/7 technical support staff can also accommodate any technical questions about our services.

Accounts and Billing

Accounts and billing department matters are handled during business hours.



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