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Netports Hosting Shop

About Netports

 Welcome to the Netports Helpdesk

Netports may be contacted via a number of methods. Please select the most appropriate for your purpose from the following options ...

	Submit a new ticket to: Technical Support Technical support for all services Sales Department General questions and enquiries Accounts & Billing Billing related issues & questions		Login to check ticket status: Check the status or add further comment to an existing ticket. Email: Ticket #:
	Direct email: Technical Support Sales Department Accounts & Billing Report Abuse Administration		Phone: 8/5 (Business Hours): 1300 792259 12/5 (Extended Hours): 07 5486 4982 24/7 (Emergency): 0402 464478 Emergency phone support is shared between Sydney, Brisbane and Cooloola Coast locations.

Technical Support

Technical support is 24/7 and will be dealt with by the next available technician momentarily. To expedite action on our part please ensure you have included information on how our technicians can emulate from here the issue or problem you are seeing. Once your support ticket has been created you can add further details to it at any time.

If the situation is an emergency Netports technical support may be contacted by phone on 0402464478 at any time day or night - we are serious about supporting our customers.

Sales & General Enquiries

Sales questions and general enquiries are answered by representatives during business hours. However, our 24/7 technical support staff can also accommodate any technical questions about our services.

Accounts and Billing

Accounts and billing department matters are handled during business hours.